What is your role?
I always tell clients that my job is to figure out a fix for their skin in spite of their busy schedule. I ask any new client "What inspired you to come in?" because I find that women always have a goal. I try and meet expectations in the first visit and give advice on how to get the best results from their skin.
What was your first job/break in the industry?
My first job as an aesthetician was at a day spa in Manhattan. The rest of the staff were old-school European aestheticians who did classic facials with glycolics and masks that would harden on the face.
What is your best advice for someone seeking a similar position?
I get contacted by girls in beauty school and first-time business owners all of the time. My best advice is to do as many facials as you possibly can. Nothing can replace experience, and the more faces you touch, the better you will be. Second, always listen to the client. They will always tell you what they are looking for -- all you have to do is deliver! It's the best way to build a client base.
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