Your Lotion Pump Has You Stumped Problem: A pump is supposed to make using your beauty products easier. So when you can't get to them because of a faulty one, it's extra frustrating. But you don't have to blame your dry skin on your broken lotion pump any longer, because we've got a fix for you.
Solution: Take It Apart or Return It
Sometimes, just taking apart the pump is the answer. I tried this with a new foaming oil cleanser I've been trying to incorporate into my skin care routine, but haven't been able to due to the pump's faulty nature. I rinsed the pump with water, took apart what I could, twisted the top portion of the pump around several times, and when I tested it, it squirted out what I'm sure is going to be the answer to all of my skin care woes -- now that I can finally get to it!
If your pump is truly broken, don't give up yet. I called the company who manufactured my product (Ulta), and they told me that as long as the product is three-quarters full, they'll replace it. I also contacted Sephora, who will replace the product (no matter how much is left) as long as you have the receipt (or they can look it up on your credit card or Sephora card).
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