THIS ITEM COMPLETELY TOOK MY HAIR OUT. it HARDENED THE STRANDS AT FIRST, AND THEN UPON COMBING THROUGH THE STRANDS STARTED TO FALL OUT. SALLY STORE IS WHERE THE ITEM WAS PURCHASED, AND THEY WERE UNHELPFUL IN GIVING ANY CORPORATE INFORMATION REGARDING PROCLAIM INC. SALLY ASSOCIATES DIDN'T REGARD MY SITUATION WITH ANY COMPASSION OR UNDERSTANDING.
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