This is so superficial of me, but one of my biggest gripes with this products is the packaging. I think it wants to come off as high-end, but it actually looks so cheap and ugly. Also, the stout, square bottle takes up an awful lot of real estate in my shower. Otherwise, this conditioner is fine. It left my hair softer and detangled, though I wasn't crazy about the smell, and I don't think there was anything about this product that warranted the $35 price tag.
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