"We need to cover those grays and redo her color," says colorist Jherra Moreno. This will give Rachael's hair a more cohesive and healthy look. When roots get out of hand, your hair looks unkempt and that's why Moreno's first order of business is to use a honey blonde base to blend Rachael's roots. Once her base processes, Moreno paints lowlights and highlights on the top layer of Rachael's hair. This warm blonde refresh will help bring attention back to Rachael's face and showcase her baby blue eyes.

With such gorgeous, naturally curly hair, you want to do your best to define the curls, not try and pretend they don't exist by abusing them with heat styling. To keep curls manageable for a busy woman like Rachael, Olson recommends first applying a curl enhancing product to wet hair (try Pantene Pro-V Curly Hair Style Curl Enhancing Spray Gel, $3.99) to define the ringlets. Follow that up with a shine serum to help further cut the frizz. Once the products are applied and explained, stylist Reanna Garcia uses a diffuser to gently dry the curls. Finally, a pinky-sized iron is used to randomly curl sections of hair here and there to emphasize the curls around Rachael's face.

To soften Rachael's look and to match her new hair color, makeup artist Amy Hollier lightens Rachael's eyebrows and shapes them. Eyebrows should always be close to the color of your hairline, says Hollier.

The goal of Rachael's makeup look is to even out her skin tone. To accomplish this, Hollier uses a brush to apply a medium-coverage foundation (she used Kevyn Aucoin Beauty Liquid Airbrush Foundation, $45), which helps to "fill in the pores," says Hollier. On top of that, she applies Paul & Joe Beaute Stick Concealer, $24.80 to Rachael's under eye area and on any skin imperfections. Next a touch of apricot blush is brushed on the apples of her cheeks for a warm glow and a translucent powder is applied all over the face to set her look. For Rachael's eyes, Hollier uses Stila Smudge Stick Waterproof Eye Liner in Lionfish, $20, a deep bronze color, across Rachael's upper lash line to accentuate her light blue eyes. Hollier finishes Rachael's natural, but polished look by applying a sheer pink gloss like Sephora Ultra-Shine Lip Gloss in Golden Pink, $4.

"I have one word for you all -- EYEBROWS, EYEBROWS, EYEBROWS! -- what a difference a little snip and shape makes, not to mention color," exclaims Rachael. She is equally enthusiastic about the hair color and cut and has since been urged by her friends to get a diffuser and curling iron so that she can continue to accentuate her natural curls.