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Heat Wave
Dollene, a TotalBeauty.com reader, went to the salon to get a wave and left with hair that was so badly melted, she had to shave it all off. As an apology, the salon offered her a free bottle of shampoo and conditioner. But she had no hair! What was she going to do with shampoo?

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Color Story
During a routine hair color appointment, Ann, a TotalBeauty.com reader, expected a rich chocolate shade and got a bright orange hue. When she returned to the salon to have someone else correct the mistake, the salon insisted she pay again.

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Massage Mishap
When freelance stylist Ann was in New York City on business, she decided to get some much needed stress relief with a 50-minute massage. When the time was up, the masseuse left the room, leaving Ann very confused and unbalanced. The masseuse had massaged only the right side of Ann's body. Ann told the manager what happened and the spa didn't believe her or offer any consolation.

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Petty Pedicures
Taneka, a TotalBeauty.com reader, has been the victim of a nail salon that is run more like a factory than a beauty retreat. In order to earn the most money, the nail technicians rush through the pedicures because more customers equates to more tips. As a result, Taneka's cuticles were cut too deeply and she bled. Mangled cuticles do not sit well with a fresh paint job.

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Burn Victim
The worst experience TotalBeauty.com reader Becky had at a salon was when she went in for a perm. "The gal walked off and ignored me. I tried to call her over, but by the time she came back, she burnt me bald. I had long hair past my waist when I walked in, and it took three months before I had enough hair to get a boy cut."

See what happens when a welcomed beauty service goes from your greatest fantasy to your worst nightmare.
BY NICOLE PEARL KAPLAN | SHARES
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